Mercedes-Benz India Recalls 149 Cars Over Critical ADAS Software Glitch

Mercedes-Benz India has announced a voluntary recall for 149 of its luxury vehicles because of a software issue affecting the Emergency Stop Assist (ESA) system.

The recall primarily addresses a glitch in the Emergency Stop Assist (ESA) functionality, a critical safety layer designed to protect drivers during medical emergencies or periods of unresponsiveness.

Affected Models

Reason for the Recall

The main issue at hand is the Emergency Stop Assist (ESA) feature. Normally, this system is designed to sense when a driver is unresponsive – like in the case of a medical emergency – and it will slowly bring the car to a safe stop while also making an emergency call. However, there’s a glitch that might stop the system from recognizing when the driver is inactive, which could leave the vehicle rolling along without any automatic help.

What Owners Should Do ?

Check Your VIN

To find out if your car is among the 149 units affected, head over to the official Mercedes-Benz India website or get in touch with your local dealership using your Vehicle Identification Number (VIN).

Wait for Notification

Mercedes-Benz India is in the process of contacting owners of the impacted CLE Cabriolet, CLE 53 AMG Coupe, and C 63 S E Performance models.

Schedule a Visit

Since this issue is related to a software-based safety system glitch, you’ll need to have the update done at an authorized Mercedes-Benz service center.