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Force Motors Introduces 3-Year Free Roadside Assistance for Customers

Melburn Ferrao

08 Oct 2025, 12:49 PM

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  • 24×7 emergency help for all commercial and SUV owners across India
  • Free towing, on-site repairs, and customer convenience benefits included

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Force Motors Limited has received a major upgrade with the introduction of a new three year complimentary support plan. The initiative covers the brand’s full range of vehicles Traveller, Trax, Urbania, Monobus and Gurkha making it a first of its kind move in India’s commercial and utility vehicle space.

The Force Motors roadside assistance program is designed to provide drivers with immediate help in case of breakdowns, accidents or mechanical issues. Available 24×7 through a toll free helpline this service ensures that customers receive quick, reliable support wherever they travel in the country.

Round The Clock Support Through Force Motors 24×7 Helpline

Under the new scheme customers can reach the Force Motors 24×7 helpline any time of the day or night. The call center operates year round and supports multiple Indian languages ensuring that help is accessible to all customers regardless of region or language.

When a call is made the nearest service team or authorized partner is immediately dispatched to the vehicle’s location. This ensures faster response times and shorter vehicle downtime especially for long distance drivers and fleet operators.

Key Features Of The Force Motors Roadside Assistance Program

The Force Motors roadside assistance program includes a variety of services aimed at reducing stress and ensuring uninterrupted operations for both individual and commercial users.

  • Free Coverage For 3 Years- The service starts from the day the vehicle is purchased and remains active for three years without any extra cost
  • Towing Support Up To 100 Kilometers- Vehicles that cannot be repaired on-site are towed free of charge to the nearest authorized Force Motors workshop
  • On Site Repair Assistance- Minor electrical or mechanical issues such as fuse replacement, wiring faults or engine cranking problems are fixed on the spot
  • Accident Assistance- In case of an accident, the company helps with vehicle recovery, workshop coordination, and safe transportation of the vehicle
  • Tyre And Battery Help- Tire replacements, puncture repair, and battery jump starts are available when required
  • Key And Lock Assistance- If a customer misplaces or breaks the key, assistance is provided to access or secure the vehicle
  • Emergency Coordination- Services such as message relay, workshop guidance and coordination with emergency contacts are also part of the plan
  • Customer Convenience Add-ons- The service extends to support like hotel booking, taxi coordination, medical or legal referrals and vehicle custody during delays

Enhancing The Force Motors Customer Support Program

The new Force Motors customer support program is a big step toward improving overall ownership satisfaction. By offering such a comprehensive service free of cost Force Motors demonstrates a strong focus on reliability and customer care.

Customers no longer need to worry about unexpected breakdowns or service delays as professional assistance is always available at the touch of a button. This helps build long term trust between the brand and its users, particularly among commercial vehicle owners who rely on uptime for their business.

Industry Significance Of Force Roadside Assistance India

This move by Force Motors marks a new milestone in India’s automobile service sector. The program is being recognized as the first of its kind in the country’s commercial vehicle space, where downtime directly affects business operations.

By offering Force roadside assistance India at no cost for three years the company not only enhances its value proposition but also raises the industry standard for aftersales support. Other automakers may now be encouraged to improve their own service programs to remain competitive.

Additionally this initiative strengthens Force Motors’ reputation for dependable products and service accessibility. With a strong nationwide partner network, the company can deliver consistent and professional help to customers across remote and urban regions alike.

Statement From The Company

Speaking about the launch, Prasan Firodia, Managing Director of Force Motors shared that customers rely on the brand’s vehicles for their everyday needs and it is the company’s responsibility to ensure they are never left stranded. He described the program as another major step toward building long term customer trust and improving the overall ownership journey

Strengthening Reliability And Value

The Force Motors roadside assistance program also helps lower the total cost of ownership by covering essential emergency services free of charge. This means customers can save money on towing or small repairs that would otherwise require separate payments.

By providing consistent 24×7 support, the company ensures that users from fleet operators to SUV owners have access to dependable service, reducing stress and delays during unforeseen situations.

The initiative underlines Force Motors’ growing focus on blending reliability, affordability, and accessibility three key factors that modern vehicle owners in India value most.

With this new Force roadside assistance India plan, the brand further strengthens its customer service network and cements its leadership in the commercial mobility segment. The company’s goal remains to deliver durable vehicles supported by a dependable aftersales ecosystem.

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