Mahindra launches Next-Gen Sales and Service Experience, Unveils Futuristic Customer Journey

WY_COPS

14 Feb 2025, 05:42 PM

  • Holistic and Seamless Experience: Interactive showcase of INGLO architecture and MAIA artificial intelligence with Hero Features; immersive Sonic Studio experience of Harman Kardon with Dolby Atmos for its new range of electric origin SUVs.
  • Reimagined After Sales: Predictive and Remote vehicle diagnostics aided by professionals with technical expertise in eSUVs and strategically located Battery Repair Centers
  • Expert assistance throughout the journey: Consultants from premium and luxury brands, relationship managers for charging solutions delivering superior ownership experience

Mahindra launches Next-Gen Sales and Service Experience, Unveils Futuristic Customer Journey

Holistic, Sensory-Driven SUV Showroom Experience

With a modern colour palette, dramatic lighting, intuitive technology and a seamless interaction, every element of the space in the revamped showrooms is crafted to evoke the sense of progressive design, intelligent innovation and refined elegance.
Mahindra’s reimagined dealerships will be more than just a space to buy a car—they will be an experience. Customers will step into an immersive environment complete with:
  • A showcase of Mahindra’s breakthrough technologies – from the INGLO Electric Origin architecture to MAIA, the fastest automotive mind in the world along with Hero features.
  • The Sonic Studio Experience – India’s most immersive in-car audio experience with a 1,400-watt, 16-speaker Harman Kardon system featuring Dolby Atmos.
  • 500 specialists from luxury and premium brands to provide tailored consultations, ensuring customers get the most out of their Mahindra SUVs.

Revolutionising after-sales with AI & Remote Diagnostics

Beyond the showroom, Mahindra is setting a new benchmark in after-sales service, with:
  • Dedicated service bays for eSUVs, expert technicians trained for handling EVs and advanced tools, equipment and technology to cater to the world class SUVs.
  • Predictive diagnostics tailored for software-driven vehicles including first-of-its-kind Remote Vehicle Diagnostics (RVD), ensuring proactive maintenance and a seamless customer experience.
  • Battery Repair Centres – a strategically located nationwide network for seamless EV battery care.
  • A 400-strong team of Mahindra Tech Experts, supported by engineers from Mahindra Research Valley (MRV), to ensure precision service.

Unparalleled EV Ownership Support with CHARGE.IN

Mahindra is also launching CHARGE.IN, a dedicated EV charging vertical with 350+ experts offering bespoke charging solutions. From home charger installations to seamless integration with India’s fastest- growing DC charging network, CHARGE.IN will ensure effortless electric mobility.

Me4U App: A Connected Ownership Ecosystem

Mahindra’s Me4U App simplifies and enhances entire ownership experience from pre-sales to sales and after sales with:
  • Real-time order tracking, test drive bookings, and vehicle insights even before delivery. Live vehicle status, remote controls, and energy management post-delivery.
  • Seamless integration with 50% of India’s fastest-charging DC chargers by March 2025. Integrated charging solution for not only wall box charger but also full integration including payment gateway for India’s DC fast charging network.

CarOnPhone is your one-stop destination to see all upcoming cars, latest cars, released cars, and EV Cars, and compare Cars in all Car Brands. Stay tuned and follow us to update yourself on the automotive world.

More offerings from Mahindra

Mahindra XUV 400

₹ 17.49-20.39 Lakh*

Ex-showroom price

More Details

Mahindra Thar ROXX

₹ 12.99-23.08 Lakh*

Ex-showroom price

More Details

Mahindra Scorpio Classic

₹ 13.61-17.41 Lakh*

Ex-showroom price

More Details

Mahindra Scorpio N

₹ 13.85-24.89 Lakh*

Ex-showroom price

More Details

Mahindra XUV 700

₹ 13.99-26.99 Lakh*

Ex-showroom price

More Details

Mahindra Thar

₹ 11.35-17.60 Lakh*

Ex-showroom price

More Details

Mahindra Bolero Neo

₹ 9.94-12.15 Lakh*

Ex-showroom price

More Details

Mahindra Bolero

₹ 9.97-10.90 Lakh*

Ex-showroom price

More Details

Mahindra Marazzo

₹ 14.12-17.00 Lakh*

Ex-showroom price

More Details

Mahindra XUV 3XO

₹ 7.79-15.49 Lakh*

Ex-showroom price

More Details

Mahindra Bolero Neo Plus

₹ 11.39-15.11 Lakh*

Ex-showroom price

More Details

Mahindra BE 6

₹ 18.90-26.90 Lakh*

Ex-showroom price

More Details

Mahindra XEV 9e

₹ 21.90-30.50 Lakh*

Ex-showroom price

More Details

Recent News

Related News About Mahindra Cars

Scroll to Top